Kobina Hall – Head of Service, Coventry & Solihull CRC

“I asked Wendyanne for assistance following a major transformation in my organisation and a staff survey that showed that we had a problem with morale. I was looking for someone independent who could engage with staff quickly, who could build trust and rapport and get to the heart of the issues, I had no hesitation in choosing Wendyanne. It’s her genuine interest in people that engenders trust and that in turn enables and encourages staff to be open and honest about what needs to be done. She was very clear with the management and the staff group that the responsibility for making improvements, evolving the business and providing an even better service to our clients is shared. A few home truths in other words, yet delivered from an independent perspective, with great integrity. This is an unbeatable combination. From my experience Wendyanne is a great asset. She genuinely wants to be part of our improvement and the necessarily tough messages were appreciated because of her integrity. We now have a structured report with improvement actions for the whole team to work on, the outcome is a more engaged team and it is this that will make the real difference to our service. I am very grateful to Wendyanne for her contribution and would wholeheartedly recommend her to you!”